Welcome to www.ksolare.com (“Website”). This Privacy Policy (“Policy”) describes how Ksolare Energy Private Limited (“Ksolare,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards the personal information you provide via this Website. By accessing or using the Website, you agree to be bound by this Privacy Policy and our Terms & Conditions. If you do not agree, please discontinue use of our Website immediately.

Scope & Applicability

1. This Policy applies to all visitors (“you,” “your,” or “user”) of ksolare.com.
2. We may maintain a separate privacy policy for the Ksolare Monitoring application and other related software or services. Where appropriate, we will reference any different or additional terms that apply to specific services, such as the Ksolare Monitoring app.
3. By using our Website, you consent to the practices described in this Policy and confirm that you have read, understood, and accepted our Terms & Conditions.

Information We Collect

We collect two broad categories of information:

1. Non-Personal Information
   • Internet Protocol (IP) address
   • Browser type and settings
   • Device type and operating system
   • Access times and referring URLs
   • Other technical details automatically transmitted by your device
2. Non-personal information does not directly identify you personally.
3. Personal Information
   • Name
   • Email address
   • Phone number or mobile number
   • Company name (if applicable)
   • City, state, country
   • Other details you choose to share through the Website

Cookies

• We may use cookies or similar tracking technologies to enhance user experience, understand how you interact with our Website, and customize marketing content.
• You can configure your browser to refuse cookies, but doing so may limit your ability to use certain features on our Website.

How We Use Your Information

Ksolare Enegry may use the collected information for purposes including, but not limited to:

1. Providing Services
   • To process inquiries and requests, or to deliver any services you sign up for on our Website.
2. Improving User Experience
   • To analyze usage patterns, measure ad performance, and improve the overall functionality and content of the Website.
3. Communication
   • To send you updates about our products, new features, industry news, or promotional offers, subject to your communication preferences.
4. Compliance & Enforcement
   • To enforce our Terms & Conditions, prevent fraudulent activities, or respond to legal proceedings as required by law.

 

Sharing & Disclosure of Information

1. Third-Party Service Providers
   • We may share information with trusted third parties (e.g., hosting providers, analytics companies) who assist us in operating our Website or conducting our business.
2. Legal Requirements
   • We may disclose personal information if required to do so by law or in response to lawful requests (e.g., subpoenas or court orders).
3. Business Transactions
   • In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or lease your personal information to third parties for commercial gain without your explicit consent.

Third-Party Websites & Links

Our Website may contain links to third-party websites or services for your convenience. We do not control and are not responsible for the privacy practices of these third-party platforms. We recommend reviewing their privacy policies before providing any personal information.

Data Security

1. Security Measures
   • We implement commercially reasonable security measures (e.g., encryption protocols, firewalls) to protect the information we collect and store.
2. No Guarantee of 100% Security
   • While we strive to protect your personal information using reasonable safeguards, no method of data transmission over the internet or method of electronic storage can be 100% secure. Therefore, we cannot guarantee absolute security of your information.
3. User Obligations
   • We encourage you to keep your login credentials (if any) confidential and practice safe browsing habits. You are responsible for all activities under your account.
4. Data Retention
   • We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy (or as required by law). Afterward, we securely dispose of or anonymize it.

Children’s Privacy

Our Website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information, please contact us immediately, and we will take steps to remove such information promptly.

User Rights & Choices

1. Access & Correction
   • You may contact us to update or correct the personal information we hold about you.
2. Opt-Out of Marketing
   • You can opt out of receiving marketing emails from us by using the “unsubscribe” link in any email we send you or by contacting us directly.
3. Deletion Requests
   • You may request that we remove your personal information from our systems. We will accommodate your request to the extent permissible by law.

Governing Law & Dispute Resolution

1. Governing Law
   • This Privacy Policy and any access or use of the Website shall be governed by and construed in accordance with the laws of India.
2. Jurisdiction
   • You agree that any dispute, claim, or controversy arising out of or relating to this Policy, or your use of the Website, shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India.

      

Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website following any such changes signifies your acceptance of the revised Policy.

Refer to the “Reviews/Updates” section in our Terms & Conditions for more details on how we manage revisions and updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

 Ksolare Energy Private Ltd.

Address: Sr No. 3/7B/1/4, Mangdewadi, Padmavibhushan Dr Chintaman Dwarakanath Deshmukh Road, Katraj, Pune Maharashtra  411046
Email: sales@ksolare.com

Phone Number.: – +91 8530111222